Sales Ethics Essay example - 1344 Words

Sales Ethics What are they and how can they be better Followed? To fully understand the nature of the question posed one must know the meaning of ethics. Webster’s dictionary defines ethics as the philosophical study of the moral value of human conduct and of the rules and principles that ought to govern it; moral philosophy, the moral fitness of a decision, course of action, etc. Basically, I believe ethics is how one makes a decision according to the social norm that surrounds him. The social norm includes not only the culture but the laws and standard procedures of the environment. These laws and norms must be fully understood before one can understand the ethical significance of one’s decision.†¦show more content†¦If a frog is thrown into a pot of boiling water, the frog will kick, struggle, and fight to get out of the water. If a frog is put in a pot of room-temperature water and the heat is slowly turned up, you end up with frog soup. The frog will not even know what hit him. Workplace ethics are as invisible in subm ersion in organizational culture as the frog in gradually boiled water. When the corrosion finally grows to the avalanche that Enron saw, it often grabs everyone by surprise-just like the frog that finds hes boiled. (Ross, William; Robertson, Diana, 2003) nbsp;nbsp;nbsp;nbsp;nbsp;Why does this happen? Why don’t salesmen just record what they have actually done instead of doctoring books or changing orders? For one a lot of pressure is put on salesmen. Foremost among the firms agents who manage the economic and ethical boundaries with the firms customers are its salespeople. Most firms selling to organizational customers and many firms selling quot;big ticketquot; consumer products rely on their sales force to connect to the customer and the market. In such cases, the salesperson represents the firm to most, if not all, of its downstream stakeholders: customers, channel members, and even competitors. As the primary boundary spanner between the firm and its customers, the salesperson faces a constant barrage of decision-making about ethical issues. (Meyer, Charlene, 2003) A lot of pressure is put on sales people. They haveShow MoreRelatedSales Ethics And Sales Cultures Essay1800 Words   |  8 PagesSales Ethics and Sales Cultur es Sales Ethics Sales ethics in business refers to the use of a professional approach to customers, members of the regulatory bodies, colleagues, and competitors. Sales team is faced with a variety of situations that require the application of ethical practices. Some examples include a customer asking for information about one of their competitors who happens to be their customer, a customer asking for something special that a salesperson is not allowed to give away,Read MoreSales and Ethics1058 Words   |  5 PagesDate: December 2, 2014 RE: Ethics and Sales Assignment This memo concerns my ethics and sales assignment for ABM 222. In this memo I will discuss the importance of ethics in a sales role. I will also discuss when stretching the truth is acceptable or not and the different ways I would react to unethical practices. †¢ I believe that ethics can exist in a commission only bases sales position. Not only does business ethics exist in a commission based sales position, I think it is very importantRead MoreSales Ethics Is an Oxymoron1567 Words   |  7 PagesIs Sales-Ethics an Oxymoron? Globalization highlighted the ethical issues and concerns for every individual organization, multinational organizational conduct their operations under ethical code of conduct to confine the issues faced by unethical conducts. Many organizations such as pharmaceutical firms, technological firms and financial firms pay more attentions to ethical behavior to ensure the sales to consumers have been impeccably ethical. However managers pay attention to behavioral ethicalRead MoreBiomedical Ethics: Cloning and Sale of Organs4459 Words   |  18 Pages Biomedical Ethics: Cloning and Sales of Organs To Sell or Not to Sell, that is the Question Table of Contents ITEM PAGE # Introduction 3 I. The Initial Horror 3 II. What is Cloning? 3 III. Bioethics 4 IV. Immanuel Kant 5 V. President’s Council on Bioethics (2002) 5 VI. Utilitarian Viewpoint 7 VII. The Debate on the Sale of Organs 8 VIII. Human Rights 12 IX. Justice Approach to Ethics 13 X. DistributiveRead MoreBiomedical Ethics: Cloning and Sales of Organs3677 Words   |  15 Pagesï » ¿Biomedical Ethics: Cloning and Sales of Organs July 17, 2012 Table of Contents ITEM PAGE # Introduction 3 I. The Initial Horror 3 II. What is Cloning? 3 III. Bioethics 5 IV. Immanuel Kant 5 V. Presidents Council on Bioethics (2002) 6 VI. Utilitarian Viewpoint 7 VII. The Debate on the Sale of Organs 8 VIII. Human Rights 12 IX. Justice Approach to Ethics 13 X. Distributive Justice Approach to Ethics 13 Summary and Conclusion 16 Biomedical Ethics: Cloning and Sales of Organs Introduction Read MoreMarketing Analysis : Salesmanship Essay1601 Words   |  7 Pagesâ€Å"Salesmanship is the ability to persuade people to buy goods or services at a profit to the seller and with, benefit to the buyer.† (J.,1). Salesmanship includes one of the oldest forms of selling which is personal selling. Another form of selling uses the sales presentation mix which includes persuasive communication, demonstration, participation, visual aids, dramatization, and proof. A salesperson helps to expand demand for product by pointing the buyer to the appropriate goods that the buyer is seekingRead MoreOreck Company Case Study1182 Words   |  5 Pagesfor investors who can set up Oreck Prototypes for a $75,000 investment.† †¢ â€Å"The vast majority of Oreck sales took place over the telephone or through the mail.† †¢ David Oreck was born in Duluth, Minnesota. In New York City it was revealed that his true calling was working as a salesman. He sold everything from televisions, microwaves and Whirlpool appliances; he ascended to become general sales manager. In 1963 he left to form Oreck Corporation. Since Whirlpool wasn’t successful of its upright vacuumRead MoreWho Is Victoria s Secret? Essay1465 Words   |  6 Pagesthere I have learned a lot about selling, customer service, and their point of sales system. I have learned about the job very quickly and excelled in my time there and I was offered a full-time position. There are around 200 or so employees at my job, almost 20 of them being managers and about 15 being supervisors, so the regular employees have them outnumbered. Our company has an open door policy and also an ethics hotline, they are very serious with the way that they treat their employees. ThisRead MoreList The Three Prescriptions That Serve As The Foundation For D evelopment Of Relationship Strategy1183 Words   |  5 PagesQuestions William Mauriello Introduction to Sales, Colorado Community College Online Chapter 3 1. List the three prescriptions that serve as the foundation for development of relationship strategy. Values Clarity Support 2. How important are establishing, building, and maintaining relationships in the selling process? List the four groups of people with whom sales personal must be able to work effectively. In a consultative sale, building a relationship is important toRead MoreCase Study : Pier 1 Imports Essay951 Words   |  4 Pagesimported decorative home furnishings and gifts†. The company has 22,200 employees as of the end of its 2014 fiscal year and a revenue of $1,771.7 million making it one of the largest corporations in the DFW Texas area (Pier 1 Imports, Inc, 2014). Though sales associates have a positive relationship with Pier 1, the company s weaknesses and threats have proven to impact corporate executives and company profits. Pier 1 sells decorative merchandise that applies to every aspect of the home including textiles